If you think your computer may be infected with malware, follow these instructions to download free anti-malware or anti-spyware software that will scan your computer for viruses and remove harmful items.
Malwarebytes Anti-Malware
- Go to http://download.cnet.com/windows/
- In the search box type: Malwarebytes
- Click on:
Malwarebytes Anti-Malware
- Click Download Now.
- If the security tab pops up, right-click and click Download File.
- Click Save and save the file somewhere accessible, such as the Desktop.
- When it is finished downloading, Run the installer.
- Select your language, then click OK.
- Click Next.
- Accept the agreement, and click Next.
- Click Next again.
- Click Next to save, then click Next again.
- Click Next again, then click Install.
- When it has finished installing, click Finish.
- It will then update. When it is finished updating click OK.
- Malwarebytes will open automatically.
- Click Perform Quick Scan, then click Scan.
- Once the scan is complete, click OK.
- It will tell you if there were any malicious items found, and will give you the option to remove them.
- If there were no malicious items found, a Notepad document will appear when you click OK. Close Notepad, and then click Exit on the Malwarebytes program.
- If a threat is found click OK, then click Show Results.
- Then click Remove Selected.
- Once Finished, close the Notepad document, and click Yes to restart if needed.
It is recommended that you run the scan multiple times. If the problems persist, repeat steps 17-19 using the Perform Full Scan option, or try SUPER Antispyware. Read more about Malwarebytes...
SUPER AntiSpyware Free Edition
- Go to the official SUPERAntiSpyware site.
- Click Download Now.
- Click Download FREE VERISON Home Users.
- If the security tab pops up, right-click and click Download File.
- Click Save and save the file somewhere accessible, such as the Desktop.
- When it is finished downloading, Run the installer.
- Click Next.
- Accept the terms, click Next.
- Set the Name and Organization or leave it at the defaults, and click Next.
- Click Next, then click Next again.
- Click Finish.
- Once installation is complete, select language and click Ok.
- Click Yes when it asks “Would you like SUPERAntiSpyware to check for the latest rules and definition updates now?”
- Click Next.
- Click Next.
- Click Next.
- Click Next, the click Finish.
- Click Protect Home Page.
- Open the SUPERAntiSpyware interface by double-clicking the bug icon in the system tray.
- Click Scan your Computer…
- Select the drives you want to scan, make sure Perform Quick Scan is selected, and click Next to scan.
- Once the scan is complete,a scan summary will appear. Click OK.
- Click Next to remove the harmful items, if needed.
- Click Yes to reboot if needed.
It is recommended that you run the scan multiple times. If the problems persist, repeat steps 19-24 using the Perform Full Scan option, or try Malwarebytes. Read more about SUPERAntiSpyware...