http://www.bhsu.edu/iits RSS feeds for Information and Instructional Technology Services 60 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/4579/Why-do-I-keep-getting-the-same-error-on-all-the-computers.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=4579 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=4579&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/4579/Why-do-I-keep-getting-the-same-error-on-all-the-computers.aspx If you encounter an error or have a problem in the labs or library, be sure to log out using the Start Menu before switching to another computer or logging back in. If you are not logged out properly, the remote session that has the error stays active, and you will continue to reconnect to the same session. The remote session will remain active if you: log in using a different machine while the other machine is "frozen." power off the machine without logging out using the Start Menu. use the Ctrl+Alt+Del menu to log off, reboot, or shutdown the machine. If a session remains active for one of the reasons listed above and you cannot reach the Start Menu to log out, you can call the HelpDesk and a staff member will manually terminate the session. If the session is not manually terminated, it will automatically terminate after 7 minutes if you do not log back in to any thin clients during that time. The 7 minute timer will reset every time a user attempts to log in. For more information about how the thin clients work, please see our FAQ: What is a "thin client"? Wed, 09 Jan 2013 19:49:00 GMT f1397696-738c-4295-afcd-943feb885714:4579 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/4578/What-is-a-thin-client.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=4578 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=4578&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/4578/What-is-a-thin-client.aspx The computer labs in Jonas 201, Jonas 205, and the Library all use "thin clients." The most important distinction between thin clients and a regular laptop or desktop is that nothing you use is stored on the thin client--not even Windows. The thin client only runs a piece of software that connects you to a remote virtual computer. The differencebetween a thin client and a regular computer can be illustrated by a customerservice scenario. Imagine that you purchased a defective product. Your twooptions are to (A) return the item to the store or (B) call a customer servicehotline. Returning the item to the store is like using a regular desktop; youdeal directly with a customer service representative, and know the rep’s name,what he looks like, etc. Calling a customer service hotline is like using a thin client, and the thin client is the phone. Though you always use the same phone, you may be connected to any one of hundreds of support reps each time you call. If you are connected to a rude employee, you can simply hang up and call back. The thin clients operate much the same. If you are logged in and have problems, simply logging out and logging back in will connect you to a different computer.  Wed, 09 Jan 2013 18:36:00 GMT f1397696-738c-4295-afcd-943feb885714:4578