http://www.bhsu.edu/iits RSS feeds for Information and Instructional Technology Services 60 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/3308/Can-I-use-my-Gaming-Console-on-ResNet.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=3308 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=3308&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/3308/Can-I-use-my-Gaming-Console-on-ResNet.aspx Yes. The Safe Connect appliance currently supports the following gaming consoles: Xbox and Xbox 360 Playstation 3 Nintendo Wii If you have a gaming console not on this list (ex. Playstation 2), you will need to submit a Request Help form with your information, including your game console's MAC address. Please allow up to three business days to complete the configuration. Please contact the BHSU Help Desk for more information.   Wed, 08 Dec 2010 19:38:00 GMT f1397696-738c-4295-afcd-943feb885714:3308 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2755/What-does-the-Safe-Connect-Policy-Key-check-for.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2755 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2755&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2755/What-does-the-Safe-Connect-Policy-Key-check-for.aspx The Safe Connect Policy Key, once it is enabled, checks your computer to make sure: Windows Automatic Updater is running. Anti-Virus software is installed with most current definitions available. Anti-Spyware may also be required. In that case, it must be installed and running. Some P2P file sharing applications may be restricted.  If you have any questions, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Or submit an online Request Help Form.   Tue, 01 Jun 2010 20:04:00 GMT f1397696-738c-4295-afcd-943feb885714:2755 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2754/When-I-run-Windows-Update-I-get-a-message-stating-that-the-product-key-used-to-install-windows-is-invalid.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2754 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2754&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2754/When-I-run-Windows-Update-I-get-a-message-stating-that-the-product-key-used-to-install-windows-is-invalid.aspx If you are trying to run Windows Update and you get a message stating that the product key used to install windows is invalid, your Windows operating system may not be properly licensed. You must have a legal copy of the operating system to connect to the network. Please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Or submit an online Request Help Form.   Tue, 01 Jun 2010 20:02:00 GMT f1397696-738c-4295-afcd-943feb885714:2754 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2753/Can-I-update-my-anti-virus-before-I-login-to-Safe-Connect.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2753 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2753&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2753/Can-I-update-my-anti-virus-before-I-login-to-Safe-Connect.aspx Yes, you can do so by clicking on Update from the anti-virus software system icon in your system tray. If you have any questions, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Tue, 01 Jun 2010 20:00:00 GMT f1397696-738c-4295-afcd-943feb885714:2753 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2752/Can-I-update-Windows-before-I-login-to-the-network.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2752 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2752&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2752/Can-I-update-Windows-before-I-login-to-the-network.aspx Yes, you should be able to go to http://windowsupdate.microsoft.com. If you have any questions, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Or submit an online Request Help Form.   Tue, 01 Jun 2010 19:59:00 GMT f1397696-738c-4295-afcd-943feb885714:2752 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2751/I-am-Unauthenticated-or-Quarantined-what-am-I-allowed-to-access.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2751 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2751&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2751/I-am-Unauthenticated-or-Quarantined-what-am-I-allowed-to-access.aspx If you are Unauthenticated or Quarantined, you can do the following: Any Windows Updates your system needs can be downloaded and installed while you are in quarantine mode. The same applies to virus definitions from most of the major anti-virus providers and to anti-spyware updates. If you are still having problems or need more information, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Tue, 01 Jun 2010 19:57:00 GMT f1397696-738c-4295-afcd-943feb885714:2751 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2750/How-do-I-logout-of-Safe-Connect.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2750 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2750&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2750/How-do-I-logout-of-Safe-Connect.aspx If you are trying to logout of Safe Connect, please take note of the following: When you log out of your Windows session, you will be logged off of Safe Connect. When you log back into Windows and open an Internet browser, you will be redirected to a login page. If you have any questions, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Tue, 01 Jun 2010 19:56:00 GMT f1397696-738c-4295-afcd-943feb885714:2750 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2749/Ive-opened-my-browser-with-a-default-blank-page-but-I-am-not-redirected-to-a-login-page.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2749 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2749&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2749/Ive-opened-my-browser-with-a-default-blank-page-but-I-am-not-redirected-to-a-login-page.aspx If you have opened your browser but are not redirected to a login page, go to a non-local site such as Google. If you are still having problems, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Tue, 01 Jun 2010 19:54:00 GMT f1397696-738c-4295-afcd-943feb885714:2749 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2748/How-do-I-login-to-Safe-Connect.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2748 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2748&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2748/How-do-I-login-to-Safe-Connect.aspx If you are trying to login to Safe Connect, please take note of the following: When you enter a URL (www.google.com) on a browser window, you will be re-directed to a login webpage. Enter your username and password to login. If you have any questions, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Tue, 01 Jun 2010 19:52:00 GMT f1397696-738c-4295-afcd-943feb885714:2748 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2747/What-are-the-benefits-to-installing-and-running-the-Safe-Connect-Policy-Key.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2747 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2747&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2747/What-are-the-benefits-to-installing-and-running-the-Safe-Connect-Policy-Key.aspx The Safe Connect Policy Key is part of BHSU's effort to help you keep your computers as free as possible from viruses, spyware, and operating system security holes. Machines protected in this way generally perform much better and require much less downtime due to damage caused by malicious software. Also, the Safe Connect Policy Key can help to ensure that the average user has the fastest possible browsing experience while connected to the BHSU network. It does this by: Ensuring that communication from malicious software does not flood the School's Internet connection, resulting in much slower connections for legitimate users. Restricting certain applications that would otherwise consume an unfairly large share of the School's bandwidth, again resulting in a slower connection for the majority of users. If you have any questions, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Tue, 01 Jun 2010 19:50:00 GMT f1397696-738c-4295-afcd-943feb885714:2747 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2746/What-do-I-do-if-I-do-not-see-the-Safe-Connect-Policy-Key-icon-in-my-system-tray.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2746 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2746&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2746/What-do-I-do-if-I-do-not-see-the-Safe-Connect-Policy-Key-icon-in-my-system-tray.aspx If you cannot see the Safe Connect Policy Key icon in the system tray, please take note of the following: On Windows machines with Windows 2000 or later, you can right-click any blank space on the task bar at the bottom of your screen and select the option "Task Manager". When the Windows Task Manager appears, click the "Processes" tab and look for the process "SCClient.exe". Mac users can confirm via the Activity Monitor (ProcessViewer under 10.2 or before). If you are still having problems, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Tue, 01 Jun 2010 19:47:00 GMT f1397696-738c-4295-afcd-943feb885714:2746 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2745/What-happens-if-I-uninstall-the-Safe-Connect-Policy-Key.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2745 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2745&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2745/What-happens-if-I-uninstall-the-Safe-Connect-Policy-Key.aspx You can uninstall Safe Connect Policy Key at any time; however within minutes you will then be unable to access the Internet. You will be required to reinstall the Policy Key as if you are a new user to gain Internet access. If you have any questions, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Tue, 01 Jun 2010 19:46:00 GMT f1397696-738c-4295-afcd-943feb885714:2745 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2744/How-do-I-know-the-Safe-Connect-Policy-Key-is-installed-successfully.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2744 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2744&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2744/How-do-I-know-the-Safe-Connect-Policy-Key-is-installed-successfully.aspx You can tell if the Safe Connect Policy Key is installed successfully by following these instructions: On Windows machines with Windows 2000 or later, right-click any blank space on the task bar at the bottom of your screen. Select the option "Task Manager". When the Windows Task Manager appears, click the "Processes" tab.  Look for the process "SCClient.exe". Mac users can confirm via the Activity Monitor (ProcessViewer under 10.2 or before). If you have any questions, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Tue, 01 Jun 2010 19:45:00 GMT f1397696-738c-4295-afcd-943feb885714:2744 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2743/I-cannot-install-the-Safe-Connect-Agent-it-warns-me-about-administrative-rights.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2743 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2743&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2743/I-cannot-install-the-Safe-Connect-Agent-it-warns-me-about-administrative-rights.aspx If you are trying to install the Safe Connect Agent and it warns you about administrative rights, please note the following: You must be logged onto your computer as a user with administrative rights or as the administrator. Contact the BHSUHelp Desk if do not have administrative rights. Tue, 01 Jun 2010 19:43:00 GMT f1397696-738c-4295-afcd-943feb885714:2743 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2742/Do-I-have-to-use-the-Safe-Connect-Agent.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2742 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2742&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2742/Do-I-have-to-use-the-Safe-Connect-Agent.aspx Yes. All Microsoft Windows PCs and Mac OS systems are required to use the Safe Connect Policy Key to ensure a safe computing environment for all and it is required for network access. If you have questions, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Tue, 01 Jun 2010 19:41:00 GMT f1397696-738c-4295-afcd-943feb885714:2742 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2741/What-remediation-is-available.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2741 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2741&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2741/What-remediation-is-available.aspx There are two types of remediation available: Microsoft Windows Patch Failure. If the user's system fails the check for current critical OS patches, the user is instructed to click on the URL for the Microsoft Windows update site and follow the instructions. Additionally, the user is provided the option to download a program that can assist in configuration of Microsoft Windows Automatic Updates.   Anti-Virus/Anti-Spyware Failure. If the user's system fails the check for current anti-virus/anti-spyware software, the user is provided a download either for the software itself or for the current engine and virus definition files. If you are still having problems, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Tue, 01 Jun 2010 19:39:00 GMT f1397696-738c-4295-afcd-943feb885714:2741 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2740/How-does-Validation-work-for-Linux-users.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2740 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2740&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2740/How-does-Validation-work-for-Linux-users.aspx For Linux users, authentication must be made by logging in via a webpage.The only validation check for Linux systems is the Nessus scan. There is no client which is downloaded to Linux systems. The network connection timer is set for Linux systems; however, there is no icon that can be right-clicked to logout and subsequently login again. If you have any questions, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Tue, 01 Jun 2010 19:38:00 GMT f1397696-738c-4295-afcd-943feb885714:2740 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2739/How-does-Validation-work-for-Macintosh-users.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2739 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2739&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2739/How-does-Validation-work-for-Macintosh-users.aspx Validation for MacIntosh users works the same way it does for Windows Users. If you have any questions, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Tue, 01 Jun 2010 19:36:00 GMT f1397696-738c-4295-afcd-943feb885714:2739 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2738/How-long-do-the-Validation-Checks-take.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2738 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2738&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2738/How-long-do-the-Validation-Checks-take.aspx Validation checks can take between 15 seconds to a few minutes. If you have any questions, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Tue, 01 Jun 2010 19:35:00 GMT f1397696-738c-4295-afcd-943feb885714:2738 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2737/What-Validation-Checks-are-being-performed.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2737 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2737&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2737/What-Validation-Checks-are-being-performed.aspx The following are some examples of validation checks that can be performed: Run Nessus scans for known vulnerabilities. Check for current release of anti-virus software and current virus definitions. Check for current Windows OS Patches for Windows machines. If you have any questions, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Tue, 01 Jun 2010 19:33:00 GMT f1397696-738c-4295-afcd-943feb885714:2737 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2736/What-is-Safe-Connect.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2736 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2736&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2736/What-is-Safe-Connect.aspx The Safe Connect Policy Key is a small software client that continuously validates that your system has the minimum security software running and up-to-date as per the School's acceptable use policy. The Safe Connect Policy Key will also certify that certain applications, prohibited by School policy, are not running. For more information on Safe Connect, visit the Network services page or the ResNet services page. If you have any questions, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Tue, 01 Jun 2010 19:31:00 GMT f1397696-738c-4295-afcd-943feb885714:2736 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2735/How-does-validation-work.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2735 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2735&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2735/How-does-validation-work.aspx The validation solution will "trap" any Internet browser access and redirect the user to a web page that instructs the user to download and install the validation client known as "Safe Connect Agent". Once launched, the client downloads the validation rules and processes these. If the workstation fails the test, it is allowed Internet access only to the remediation sites for a period of time. Once corrected, full network access is provided and a timer is set for the connection. The connection remains intact until the timer expires or the user logs out of his/her Windows session; at that time, the connection is reset and the user must re-validate by launching an Internet browser and logging in. If you have any questions, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Tue, 01 Jun 2010 19:29:00 GMT f1397696-738c-4295-afcd-943feb885714:2735 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2726/What-is-ResNet.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2726 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2726&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2726/What-is-ResNet.aspx ResNet (Residential Computing Services) is a residence-wide computer network that provides access to university resources and the Internet throughout the residence halls. Visit the ResNet webpage for more information. If you have any questions, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Tue, 01 Jun 2010 18:43:00 GMT f1397696-738c-4295-afcd-943feb885714:2726 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2692/How-do-I-log-on-to-BHSU-computers.aspx#Comments 0 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/RssComments.aspx?TabID=9665&ModuleID=19610&ArticleID=2692 http://www.bhsu.edu/DesktopModules/DnnForge%20-%20NewsArticles/Tracking/Trackback.aspx?ArticleID=2692&PortalID=230&TabID=9665 http://www.bhsu.edu/iits/HelpDesk/FullFAQ/tabid/9665/articleType/ArticleView/articleId/2692/How-do-I-log-on-to-BHSU-computers.aspx If you are trying to login to BHSU computers, follow these instructions: Students should log in with your first and last name. For example, FirstName.LastName@yellowjackets.BHSU.edu. Faculty and Staff should log on with your first name and last name. For example, FirstName.LastName@BHSU.edu.  If you don't know your password information, go to Login Help to retrieve your login information.  Make sure your domain is BLACKHILLS if you do not enter your full email address for the username. If you are still having problems, please contact the BHSU Help Desk at 605.642.6580 or BHSUHelpDesk@BHSU.edu. Wed, 26 May 2010 19:31:00 GMT f1397696-738c-4295-afcd-943feb885714:2692