To Answer a Call
- Lift Handset, Press Speaker or Line or Answer
To Place a Call
- Lift Handset or Press Speaker Button, Dial extension or “9” + Number
To Place a Call on Hold
- While on a call, Press Hold button
- To retrieve call, press Resume.
To Transfer a Caller
- Press Transfer button
- Dial number (Announce the call)
- Press Transfer or Hang up
To Create a Conference Call (up to 8 participants)
- Press Conference Button
- Dial Number and announce Conference call
- Press Conference Button (or Softkey)
Repeat for additional participants
To Park a Call
- Press Park Softkey (Note Park number on display) Park Range: 1260 - 1270
To Retrieve Parked Call
- Lift handset and dial displayed Park Code
Call Pickup
- Lift handset and Press “Pick-up” Button
- Press “Answer” Softkey
Call Forward
- Press Forward All Softkey
- Press Messages (to voicemail) or enter Number
- To Cancel, Press “Forward Off” Softkey
Do Not Disturb
- Press “Do Not Disturb” Button
- To deactivate, Press “Do Not Disturb” again.
Change Phone Settings
- Press the “Applications” Button
- Select Preferences
- Select Brightness (arrows on Navigation pad) and “Save”
- Select Ringtone (Default ring, select and “Set”)
Send an incoming call to Voicemail
- Press Divert while call is ringing
UNITY VOICE MAIL
To Set Up Mailbox
- Press Messages Button
- Enter Default Password (147258) followed by #
- Follow voice prompts to record Name and Greeting
- Change Password
To Access Voicemail
- Press Messages Button
- Enter Password
During Message
1 Restart
2 Save
3 Delete
4 Slow Playback
5 Change Volume
6 Fast Playback
7 Rewind (5 Sec increments)
8 Pause/Resume
9 Fast Forward (5 Sec increments)
After Message
1 Replay
2 Save
3 Delete
4 Reply
5 Forward Message
6 Save as New
7 Rewind (5 sec)
9 Play Summary
To Leave a Message in Voicemail
- Press *, Dial extension
- To by-pass Greeting, Press #.
To Skip a Message in Voicemail
- Press “#” to skip a message in your Voice-mail
To Transfer a Caller Directly Into Voicemail
- Press Transfer button
- Dial *, then extension number
- Press Transfer button or hang up
To Access Your Mailbox Remotely
- Or Dial your Direct Dial Number, when greeting starts, Press * and enter your ID (Extension number) followed by # and Password followed by #.
Do you want to print out instructions? Download a printable version of Quick Reference Guide 9971